Privacy Policy

Last updated: January 2026

1. Who We Are

MTO Markets is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or interact with us. For the purposes of data protection law, the data controller is MTO Markets. Website: mtomarkets.com  If you have any questions about this Privacy Policy or how we handle your data, you may contact us using the details provided on our website.

2. Information We Collect

We may collect and process the following types of personal data:
  • Information you voluntarily provide when completing contact forms or enquiry forms (such as name, email address, phone number and message content)
  • Information provided when you subscribe to communications or request updates
  • Technical data, including IP address, browser type and device information, collected to help maintain website security and performance

3. Comments and User Submissions

If you submit comments or messages through our website, we collect the information displayed in the relevant form, along with your IP address and browser user agent string. This information is collected primarily to assist with spam detection and site security. Where applicable, an anonymised string (hash) generated from your email address may be shared with third-party services used to support website functionality.

4. Media Uploads

If you upload images or documents to our website, you should avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract such data from publicly accessible files.

5. Cookies

Our website uses cookies to improve user experience and site functionality. Cookies may be used to:
  • Remember your preferences
  • Enable essential site features
  • Improve website performance and security
Some cookies are temporary and expire when you close your browser, while others may remain for a defined period to improve usability. You can control or disable cookies through your browser settings; however, this may affect certain features of the website. For more information, please refer to our Cookie Policy (if applicable).

6. Embedded Content from Third-Party Websites

Pages on our website may include embedded content such as videos, images or articles. Embedded content from third-party websites behaves in the same way as if you visited those websites directly. These third parties may collect data about you, use cookies, and track your interaction with the embedded content, particularly if you are logged into their services. We encourage you to review the privacy policies of those third-party websites.

7. How We Use Your Data

We use your personal data only where lawful and necessary, including to:
  • Respond to enquiries and requests for information
  • Communicate with you regarding our services
  • Maintain website security and performance
  • Comply with legal or regulatory obligations
We do not sell your personal data.
  1. Sharing Your Data
We do not share your personal data with unrelated third parties. However, in limited circumstances, your data may be shared with:
  • Trusted service providers who support our website or communications
  • Professional partners or affiliates where relevant to your enquiry
  • Authorities or regulators where disclosure is required by law
Any such sharing is conducted with appropriate safeguards in place.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:
  • Responding to enquiries
  • Maintaining records for legal, regulatory or security reasons
Comments or submissions may be retained to enable follow-up communication and efficient moderation. You may request deletion of your data at any time, subject to legal obligations.

10. Your Data Protection Rights

Under applicable data protection laws, you have the right to:
  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the details on our website.

11. Where Your Data Is Processed

Data collected through this website may be processed using secure systems located within or outside the UK or EEA. Where data is transferred internationally, appropriate safeguards are applied to ensure adequate protection. Visitor submissions may be checked using automated security or spam-detection services.
  1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. Any updates will be posted on this page, and the revised date will be shown at the top.

13. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact MTO Markets through the contact details provided on our website.